Shipping policy

Domestic Shipping (USA):

All domestic orders are shipped via the United Parcel Service (UPS) and have a flat-rate shipping cost of $6. All items are made-to-order, so please allow up to 10 business days for your item to be created and packaged. Domestic deliveries typically take 3-7 business days. You will receive tracking information via email once your order ships. If there is an issue with your delivery, please follow up directly with UPS using your tracking number.

Lost, Stolen, or Faulty Packages

Odette Swimwear is not responsible for shipping delays, damage, or loss. Please keep an eye on your tracking number and track your packages to your doorstep to ensure a safe delivery.

At Odette Swimwear, we strive to ensure all items meet the highest standards of quality. If you receive a faulty, damaged, or incorrect item, please contact us through Instagram @odetteswim or fill out our contact form. Be sure to include your order number and attach photos if possible. We will work with you to resolve the issue and make it right.

Update or Change Contact Information

To update your contact details or email address for order tracking, please contact us within 24 hours of placing your order. Please contact us through Instagram @odetteswim or fill out our contact form. Include your purchase details and the updated contact information so we can ensure you receive the latest updates on your order. 

Change Shipment

If you need to change the shipping details for your order, please contact us within 24 hours of placing your order. Please contact us through instagram @odetteswim or fill out our contact form with your purchase details. 

For any further shipping questions, please fill out our contact form or reach out to us through instagram @odetteswim